Feelin' lucky!

ARE YOU FEELING LUCKY?

Here we go again...another new grocery store in our town! But wait! This one is decidely different and when we decided to visit, we learned a few lessons that can be applied to any business.

A GREAT/DIFFERENT/EXCITING EXPERIENCE IS (STILL) A KEY TO RETENTION!

Here is what the article in our local newspaper said:

"Lucky’s Market hopes to distinguish itself is with the shopping experience.

The store has a wine and beer license, so it can serve you a drink in the café, or you can put it in a special cupholder on the cart while you shop.

“We call that sip and stroll,” Truitt said."

The first thing I wanted to see was that "famous" drink holder that slid onto the basket after hearing about sip and stroll from our daughter!

After putting two on our basket, Tim ordered a cappacino instead of a beer and it came with a beautiful swirl design on the top and I ordered an iced coffee.Yes, the beer and wine area also offers incredible coffee drinks!

How is that for experience?! And in a grocery store to boot! It was a great start to our afternoon.

CARING ABOUT YOUR COMMUNITY & GIVING BACK DRAWS PEOPLE TO YOUR BUSINESS!

Again, here is what our local paper said:

"For the store opening Wednesday, Lucky’s is donating a collective $11,500 to two nonprofit organizations: Greenhouse 17, a shelter for victims of intimate partner abuse; and Food Chain, which provides education and hands-on training in indoor sustainable food production and processing.

And, through April 1, every time shoppers bring reusable bags they will get a 10-cent token to credit to Tweens Nutrition and Fitness Coalition, Seedleaf, or Arbor Youth Services.

On its website, the privately held Lucky’s says the chain makes a point of participating in a variety of nonprofit community projects. Employees also are paid for up to 32 hours of volunteer work each year, Truitt said.

“This is an extremely innovative place to work,” he said. “It has a great family vibe.”

"For the store opening Wednesday, Lucky’s is donating a collective $11,500 to two nonprofit organizations: Greenhouse 17, a shelter for victims of intimate partner abuse; and Food Chain, which provides education and hands-on training in indoor sustainable food production and processing.

And, through April 1, every time shoppers bring reusable bags they will get a 10-cent token to credit to Tweens Nutrition and Fitness Coalition, Seedleaf, or Arbor Youth Services.

On its website, the privately held Lucky’s says the chain makes a point of participating in a variety of nonprofit community projects. Employees also are paid for up to 32 hours of volunteer work each year, Truitt said.

“This is an extremely innovative place to work,” he said. “It has a great family vibe.”

So, how can we use this information in our businesses? How can we make it convenient for our clients to give back to our communities simply by doing business with us?

As we walked through the store that afternoon, we noticed that there was an atmosphere of kindness as we were continually asked if we needed help or if we would like to try a sample of anything.

We felt like we were the only customers they had! Do you make your clients feel that special?

The store was clean, well organized and they made it easy to buy from them. Are all of our processes easy? Are we organized?

Every item that we purchased was great quality. Are we delivering the BEST quality to our clients?

I believe that we need to continually learn from other industries around us in order to stay on the cutting edge and relevant to today's consumer.

Indeed, Lucky's was very lucky for us:-)

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Feelin' lucky!

ARE YOU FEELING LUCKY?

Here we go again...another new grocery store in our town! But wait! This one is decidely different and when we decided to visit, we learned a few lessons that can be applied to any business.

A GREAT/DIFFERENT/EXCITING EXPERIENCE IS (STILL) A KEY TO RETENTION!

Here is what the article in our local newspaper said:

"Lucky’s Market hopes to distinguish itself is with the shopping experience.

The store has a wine and beer license, so it can serve you a drink in the café, or you can put it in a special cupholder on the cart while you shop.

“We call that sip and stroll,” Truitt said."

The first thing I wanted to see was that "famous" drink holder that slid onto the basket after hearing about sip and stroll from our daughter!

After putting two on our basket, Tim ordered a cappacino instead of a beer and it came with a beautiful swirl design on the top and I ordered an iced coffee.Yes, the beer and wine area also offers incredible coffee drinks!

How is that for experience?! And in a grocery store to boot! It was a great start to our afternoon.

CARING ABOUT YOUR COMMUNITY & GIVING BACK DRAWS PEOPLE TO YOUR BUSINESS!

Again, here is what our local paper said:

"For the store opening Wednesday, Lucky’s is donating a collective $11,500 to two nonprofit organizations: Greenhouse 17, a shelter for victims of intimate partner abuse; and Food Chain, which provides education and hands-on training in indoor sustainable food production and processing.

And, through April 1, every time shoppers bring reusable bags they will get a 10-cent token to credit to Tweens Nutrition and Fitness Coalition, Seedleaf, or Arbor Youth Services.

On its website, the privately held Lucky’s says the chain makes a point of participating in a variety of nonprofit community projects. Employees also are paid for up to 32 hours of volunteer work each year, Truitt said.

“This is an extremely innovative place to work,” he said. “It has a great family vibe.”

"For the store opening Wednesday, Lucky’s is donating a collective $11,500 to two nonprofit organizations: Greenhouse 17, a shelter for victims of intimate partner abuse; and Food Chain, which provides education and hands-on training in indoor sustainable food production and processing.

And, through April 1, every time shoppers bring reusable bags they will get a 10-cent token to credit to Tweens Nutrition and Fitness Coalition, Seedleaf, or Arbor Youth Services.

On its website, the privately held Lucky’s says the chain makes a point of participating in a variety of nonprofit community projects. Employees also are paid for up to 32 hours of volunteer work each year, Truitt said.

“This is an extremely innovative place to work,” he said. “It has a great family vibe.”

So, how can we use this information in our businesses? How can we make it convenient for our clients to give back to our communities simply by doing business with us?

As we walked through the store that afternoon, we noticed that there was an atmosphere of kindness as we were continually asked if we needed help or if we would like to try a sample of anything.

We felt like we were the only customers they had! Do you make your clients feel that special?

The store was clean, well organized and they made it easy to buy from them. Are all of our processes easy? Are we organized?

Every item that we purchased was great quality. Are we delivering the BEST quality to our clients?

I believe that we need to continually learn from other industries around us in order to stay on the cutting edge and relevant to today's consumer.

Indeed, Lucky's was very lucky for us:-)

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